A questionnaire for Lyudmila Darina's clients

Since April 2022, we have introduced the service of compulsory insurance for parcels sent abroad. The cost of it is 30% of the goods and delivery cost. That insurance guarantees you that if the parcel is lost or damaged during the shipment, we'll send you a new product once at our own expense. We should point out that there haven´t been any such cases, but in the current unstable situation we decided to play safe and protect our customers from unforeseen situations. How it works, you can reed here You can refuse the insurance service, but in this case, our company is responsible for your parcel only until the shipment and the moment of providing you with a track number. If you still want to refuse the insurance, tick this box.

Parcel insurance

Do not insure

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YOUR OPINION IS VALUABLE TO US

A questionnaire for
Lyudmila Darina's clients

Hello! To improve the efficiency of our company, we have developed a questionnaire for our clients. Please take part in the questionnaire. This will not take you much time, but it will allow us to improve our service. Thank you!

Answer and then click the button "Next question".

Your name

How soon did you receive an answer to your application?

immediately

within an hour

within two hours

within a day

the next day

after your repeated request

Which answer did you get?

a detailed answer

a short answer

Were there contact details in your reply? Was it easy to find our contacts?

there were no contact details

it was difficult to find the contact details

there were the contact details and it was easy to find them

Was the phone number available?

available

not available

there was no need to call

When was your order sent?

the same day

the next day

within three days

within a week

within two weeks

Put points for the packing on a scale of 10 to 100 points, where: - 10 points is “bad” - 100 points is “excellent”

100

Put points for the qualification of the service staff on a scale of 10 to 100 points, where: - 10 points is “bad” - 100 points is “excellent”

100

Put points for the speed of the service on a scale of 10 to 100 points, where: - 10 points is “bad” - 100 points is “excellent”

100

Put points for the range of our products presented on the website www.darina-show.com on a scale of 10 to 100 points, where: - 10 points is “the range is full” - 100 points is “the range is not full”

100

Put points for the ratio of the expected and received product on a scale of 0 to 150 points, where: from 0 to 100 points is “I got what I expected”,above 100 points is “I got more than I expected”

150

Is the price fair in your opinion?

yes

Put points for the quality of the product on a scale of 10 to 100 points, where: - 10 points is “bad” - 100 points is “excellent”

100

Are you ready to recommend us to your friends? Put points for your readiness on a scale of 10 to 100 points, where: - 10 points is “No, I am not ready.” - 100 points is “Yes, I am definitely ready.”

100

Did you have any problems with the Customs or the Postal Service when receiving the goods? If so, could you describe them, please?

Your wishes. What would you improve in our service, the quality of our props, the packaging, the range and prices?

LLC "Lyudmila Darina Studio"
INN 5501252103 OGRN 1135543041600 644119, Russia,Omsk, ul. Krupskoy 12/1

props

Human Inside Bubble
Arista concentrate

Training

Individual training

Useful materials

My bubble show blog
Reviews