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Since April 2022, we have introduced the service of compulsory insurance for parcels sent abroad. The cost of it is 7% of the goods and delivery cost. That insurance guarantees you that if the parcel is lost or damaged during the shipment, we'll send you a new product once at our own expense. We should point out that there haven´t been any such cases, but in the current unstable situation we decided to play safe and protect our customers from unforeseen situations. How it works, you can reed here You can refuse the insurance service, but in this case, our company is responsible for your parcel only until the shipment and the moment of providing you with a track number. If you still want to refuse the insurance, tick this box.
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Answers and questions on Arista concentrate

1. How to dilute Arista concentrate properly?
1 jar of concentrate and 2 sachets of activator are diluted with 5 liters of finished solution.
Before diluting, watch our detailed step-by-step video instruction.
2. What kind of water should be taken for diluting: from the tap, distilled, boiled or water for children?
During the tests we use filtered tap water for the dilution. A triple filter is used here. The first jar of Arista is recommended to be diluted with water for children. It will help you to understand how the concentrate works. As for the manufacturer of the water, we recommend Agusha. In Russia this product is produced only in one place, therefore, it's always the same. If you have succeeded in making the solution, using Agusha water, then you can try to dilute the concentrate with tap water, but preferably it should be filtered. Then you can try not to use filter. In most cities, tap water is of a good quality and is perfect for diluting. If the result is the same, we can work, using tap water, and exclude the costs for children water. If tap water is not of a good quality, hard or not clean, then you should buy water for children. As for the distilled water, we have never tried to work with it. You can use it as for the test. As for the boiled water, we think that it's the waste of time and we do not recommend you to use it.
3. What temperature should the water for diluting be?
The water should be warm. It should have the same temperature as the water for bathing babies. It's about 37-40 degrees. If the water is very hot, it can badly affect some concentrate preservatives, that will lead to its premature souring. If we use cold water, then it will take more time for the concentrate to dilute, but you still can make the solution. To sum up, the water should be neither cold, nor very hot.
4. Can I heat or boil the water for the dilution?
You can heat the water to reach the temperature, that is required. It's not necessary to boil it. We boil water to disinfect it and to get rid of harmful microorganisms and bacteria. Arista concentrate contains a preservative that helps to avoid the effect of microorganisms to the solution. Also it helps to prevent it from souring.
5. How, at what temperature and where should I store undiluted concentrate? What is its expiration date?
The concentrate should be stored at room temperature, avoiding sunlight. It can be stored for 6 months from the manufacturing date, that is showed on the jar.
6. How, at what temperature and where you can store the diluted concentrate. What is its expiration date?
The diluted solution should be stored at room temperature in a dark place. You can freeze the solution, but then it's necessary to let it reach room temperature. Too cold solution works worse. As for the expiry date of the diluted solution, there is no definite figures, but we can definitely say that if chemical impurities don't reach the solution, it can be used for 2-3 months without any problem. According to the personal experience of Lyudmila, at best the solution could be used after 4 months of storaging.
7. What should I do if the solution muddied? Why does it happen?
If the solution muddied, then it had probably been frozen. In this case, we let it reach room temperature and then work with it.
8. Can I mix the old solution, that was diluted with Arisa with a new one?
Yes, you can. But before doing this you should check if the old solution still works. If you can still perform, using it, you can mix it.
9. Can I mix the solutions that were diluted, using different concentrates?
No, you can't.
10. Can I add neon to the solution, that was diluted with Arista?
There are different manufacturers of additives for ultraviolet bubbles. And the concentrate might work differently with this or that additive. We haven't done special tests, because we don't work with neon bubbles, but we can suggest, that the solution will become thicker when you add additive. If you really want, you can test it by yourself and share the results with us. But each additive should be tested individually.
11. Can I work with Arista outdoors? How to dilute the solution in this case?
Yes, you can. You should dilute the solution, following the instructions.
12. Which container is better to use for diluting?
Any container, that you like. The main thing, that should be taken into account is that it should be clean and it should be confident for you to work with it. We recommend a transparent container with a flat bottom.
13. Do I need to store the solution in the refrigerator?
No, you don't.
14. What should I do, if the undiluted concentrate and activator became frozen during the transportation?
You should let the concentrate or the activator naturally reach room temperature, then you can dilute it, using the video instructions. If you need to dilute the solution urgently, you can take a container, pour warm water there. It should be 50-60 degrees (NOT HIGHER) and immerse jars and sachets here. When the concentrate becomes pasty and the activator becomes liquid, you can dilute it. YOU SHOULD NOT: put jars and sachets near the hot battery or immerse them in the boiling water. In other words, you shouldn't let thermal shock affect the solution.
15. What should I do if the diluted solution was frozen?
You can follow the same instruction that was described in the previous question. It's necessary to let the solution naturally reach room temperature. If you need the solution urgently, then you can take the container, pour warm water here. It should be 50-60 degrees (NOT HIGHER). Then you can immerse a jar with the solution here. You SHOULD NOT: put the solution near the hot battery or immerse it in the boiling water.
16. What should I do if lumps are formed while diluting?
You should try to prevent large lumps from appearing. How to avoid it, you can watch in the video instructions. Initially, we take a small amount of water, dilute it with the concentrate gradually and dilute it up to the moment, when it reaches jelly state. Then we mix this substance with the required amount of water. Following this instruction, you can avoid the formation of large lumps. Small lumps that are up to three millimeters are acceptable.
17. What should I use to stir the concentrate while diluting: shake the jar, use spoon or a mixer?
A stick, a spoon, a fork will perfectly cope with stirring. We do not recommend to use a mixer or a blender, because the speed of stirring is too high and also it's the additional dirty dish in the kitchen. You may use a mixer at low speed, but a blender is definitely not an option.
18. How long should I stir the solution, while diluting?
Mixing a small amount of water and concentrate to a jelly state takes not longer than 3-5 minutes, the most important things is to make sure that there are no large lumps. If the water is cold, it will take more time, if the water is warm, as it is expected to be, then you'll get the solution faster. If you decide to skip the stage of gradually adding a small amount of water to the concentrate, then it will form a large lump in the bottom of the container and stirring will take you a lot of time.
19. Can I add Fairy, glycerin, J-lube to the solution to increase the density and the viscosity?
Of course, you can experiment with it, but then you will also be responsible for the final solution, that you will get. Technically, you can use these substances with our concentrate. But if you add them, there will no longer be Arista.
20. Can I make colored bubbles, using a solution with Arista?
If you know what kind of pigment you need to add to make the bubbles color, then you can experiment. But you should remember that if you add a pigment in the solution, it guarantees that spots will appear on all surfaces that bubbles hit.
21. Will the solution work worse if I don't pour activator later and add it immediately together with the concentrate?
We recommend to add the activator later.
22. What should I do if the solution foams?
Any solution that is capable of inflating large soap bubbles, by definition, should foam well. Otherwise, you can't inflate large bubbles. And you get the foam, when performing with the solution. It is a consequence of your work. You need to remove the foam and figure out the reason of its appearance. Rate your technique of working with bubbles, whether you are getting the rackets out of the container correctly, whether you are foaming it with your hands, and so on. In addition, foaming depends on the density and thickness of the solution. Theoretically, a more liquid solution will have less foam, but it will require smoother work with it.
23. What should I do if not a single trick works out?
There are three options here. The first is that your solution does not work. The second is that you have new rackets that have not yet been soaked in the solution. The third is that your technique is not good enough. What needs to be done. Wash your hands well, wet them in the solution, make a triangle with your hands and blow into it, or inflate a bubble on your hand. If you succeeded, take a racket, immerse it in the solution and try to inflate a few bubbles, see how they work. Then we make a conclusion.

I should point out that new performers of the soap bubble shows have the problem with technique in 95% of cases. If you are an experienced performer, then you could get used to your solution and to certain features of performing with it. In this case, you need to try again. Try to perform more quickly, more slowly, more smoothly, more sharply. If the tests did not lead to a positive result, the solution does not work.

Also, for those who claim that the concentrate on Arista does not work, we recommend taking the following steps:
dilute the concentrate with Agusha water,
wash all the props that are used in the performance properly.
try again.

If it doesn't work out again, then you can attend an online meeting with Lyudmila, which we periodically hold. You can sign up for a meeting about working with Arista concentrate by messaging on our social networks @darinashow.
24. What should I do if I can perform the hand block, but blocks with giants and bubble tails don't work out?
Firstly, you need to pay attention to the technique: try to make the tail quicker, slower, smoother, sharper. Each solution has its own features. Secondly, you need to pay attention to whether the edges of your containers are well wetted, whether your rackets and their handles are well wetted, whether bubbles do not touch dry surfaces. If you have excluded all of the situations, mentioned above, but the problem remains, we are waiting for you in our meeting.
25. What should I do if the bubble does not remain while performing the person in the soap bubble trick?
It is necessary to thoroughly wet the edges of the pallet both inside and outside. Check whether the racket is well wrapped, its quality and whether it is well wetted. It should be immersed into the solution. It is also necessary to make sure that there is not too much foam in the pallet, otherwise the bubble will not remain. You should also pay attention to the technique of performing the trick: we raise the racket quickly enough and stop smoothly. If we raise the bubble too slowly, then it will begin to become narrow too early. If we raise it too sharply, it will burst.
Learn more about how "Man in a Bubble" kit works
26. How much solution, diluted with Arista, is used during the performance?
The amount depends on your technique, the duration and tricks that are included in your program, the number of people that you put inside a bubble. Also it depends on your props and the number of containers that you need to fill with the solution. On average, a soap bubble show performer uses from 500 ml to 3.5 liters of solution. This is the average amount of the solution, being used. But there is also such a thing as a remain solution. It means that to fill all the containers that you have on the stage you will need at least 7 liters of solution, if, for example, you have a man in a bubble trick, tricks with a transformer table and a floor bowl in your program. In general, we recommend you to always have two cans with a solution of 5 liters. And do not forget to test them in advance before the performance.
27. If a powder (other substances) accidentally got into the solution, will it work?
It depends on what kind of powder and what kind of substances. For instance, if it is a pinch of J-lube or a drop of Fairy that got into the solution, it's nothing bad. But, if a small drop of silicone got into the solution, you can throw out both the solution and the container in which it was.
28. Can I use Arisa solution, while working on the vertical frame or with a glowing table?
Yes, you can. Arisa is a universal solution.
29. Is Arista suitable for a bubble generator?
Arista solution can be used to inflate bubbles with a bubble generator. To use it, you need to dilute the solution to make it thinner. It should be almost 2 times thinner. But still, Arista was developed as a concentrate for a soap bubble show, not for a bubble generator.
30. Is Arista dangerous for children?
No, Arista is absolutely safe for children, in case if they do not use it internally: drink and swallow, and their skin will not be in contact with the solution for too long. Because of the sensitivity of children's skin, even when bathing, special substances are used to exclude an allergic reaction. If the child has wet his hands with the solution, then it is necessary to wash them thoroughly well. In case of contact with the eyes, the concentrate does not cause burning pain, but you should also rinse them.
31. Can Arisa solution cause allergic reactions?
Allergy can be caused by any substance in the world, because allergy is an individual intolerance. But we can say that there are no the most common allergens in the concentrate. And do not confuse allergies with dry skin and irritation, which can be avoided by following several rules:
rehearsals should last more than 15 minutes and should always be conducted with gloves on;
after the performance, wash hands well and restore the surface active substance with vaseline;
if you have very delicate skin, then it is also better to perform tricks with gloves on, choosing a suitable image. The best option is to use nitrile gloves. And we advise you to abandon vinyl gloves, because they "dissolve" in soap.

32. Does Arista have a certificate?
Yes, it has. Arista concentrate has a certificate. You can download it and show it to your clients, notifying them about the safety of the concentrate when performing the bubble show.
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Props, with which the artist looks decent
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